Andawala Estate (Private) Limited
Welcome to Andawala Estate (Private) Limited. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By placing an order or using our website, you agree to be bound by these Terms.
1. General
- This website is operated by Andawala Estate (Private) Limited, based in Moratuwa, Sri Lanka.
- We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.
2. Products and Descriptions
We strive to provide accurate product information, including descriptions, images, and prices.
Product availability is subject to change without notice.
As our products are natural and handmade, slight variations in appearance or packaging may occur.
3. Orders and Payments
Orders can be placed online through our website or by direct inquiry.
All prices are listed in [LKR/USD] and are subject to applicable taxes and shipping fees.
Payment must be completed before order processing.
4. Shipping
We ship locally within Sri Lanka and internationally to selected countries.
Shipping timelines are estimates and may vary based on destination, customs, or unforeseen delays.
Customers are responsible for providing accurate delivery information. We are not responsible for failed deliveries due to incorrect addresses.
5. Returns and Refunds
Please refer to our Refund Policy for detailed information on returns and refunds.
We accept refund requests only under specific conditions (e.g., damaged or incorrect items reported within 7 days).
6. Use of Website
You agree not to misuse the website, including:
Attempting to gain unauthorized access to systems
Uploading harmful code (e.g., viruses)
Violating intellectual property or privacy rights
7. Intellectual Property
- All content on this website—including logos, product images, and text—is the property of Andawala Estate (Private) Limited and may not be reproduced without written permission.
8. Limitation of Liability
- We are not liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
- Our total liability shall not exceed the value of the products purchased.
9. Privacy
We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
10. Governing Law
These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes arising shall be resolved under Sri Lankan jurisdiction.
11. Contact Us
If you have any questions about these Terms, please contact:
Andawala Estate (Private) Limited
No 9, Moratuwella First Lane, Moratuwa
Email: andawalaestate@gmail.com
Phone: (+94) 770 486 435
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.